Booking
How do I book?
Send a request through our booking form. We'll reach out the way you prefer (text, call or email) to confirm a date, time and final price. Once it's set, you get a "You're booked" email with everything you need to know.
What are your hours?
Monday, Wednesday, Friday and Saturday, 8 AM to 6 PM. We're closed on Tuesday, Thursday and Sunday.
How far ahead should I book?
Requests need at least one day's notice, and you can request dates up to 90 days out. We work Monday, Wednesday, Friday and Saturday, 8 AM to 6 PM.
Do you come to my area?
We serve Nassau and Suffolk County. See our service area for the towns we cover, or text us if you're not sure.
How do I cancel or reschedule?
Reply to your booking email or call or text (516) 817-6392. Please give us at least 24 hours' notice.
The day of your detail
What do you need from me?
An outdoor power outlet we can use, a water spigot if you have one, an open spot with room to walk around the car, and personal belongings taken out of the vehicle.
What if I don't have an outdoor spigot or outlet?
Right now we need both on site for our standard detail. But we also offer rinseless wash options that don't need a spigot. Text us about your setup and we'll figure out what works.
Do I need to be home?
We need access to the car and the power outlet (and water spigot if you have one), and someone to hand over keys if we need to open or move the car. Let us know your plan when we confirm, and we'll work around it.
How long does it take?
The Essential Detail takes up to 3 hours. The Essential Exterior and Essential Interior usually take about 1.5 hours. Bigger vehicles and heavy dirt, pet hair or sand can add time.
What if it rains?
We'll reach out beforehand and reschedule at no charge.
Pricing and payment
How is pricing set?
By vehicle size. Small covers sedans and coupes, Medium covers mid-size SUVs, crossovers and compact trucks, Large covers full-size SUVs, crew cabs and minivans, and XL covers heavy-duty trucks and cargo vans. See services and pricing.
Why book the Essential Detail instead of exterior and interior separately?
It's $10 less than booking the Essential Exterior and Essential Interior on their own, at every vehicle size.
Do you have any promotions?
Yes. Use code 2026 when you book to take 40% off any detail package through December 31, 2026. Add-ons are regular price.
When do I pay?
Payment is due when the job is done, after you've had a chance to look over your car.
Could the price change?
Only if the car is a different size than selected or needs much more work than a maintenance detail. If so, we'll tell you before we start, and you can approve it, skip the extra work or reschedule.
About the work
Will a detail remove scratches or swirl marks?
No. Our Essential packages clean and protect your paint, but they don't remove scratches, swirls, chips or failing clear coat. That takes machine polishing, which isn't part of our current packages.
How long does the sealant last?
The spray ceramic sealant in our exterior services lasts about 4 to 6 weeks, depending on weather and how the car is washed.
How often should I get my car detailed?
Every 4 to 6 weeks keeps the sealant fresh and the car easy to maintain. It also keeps each visit quicker, since dirt never has a chance to build up.
Do you do stain removal or shampooing?
Deep stain extraction and carpet shampooing aren't part of our Essential packages. For spots on cloth seats, add the fabric seat stain treatment when you book.
Still have a question?
Call or text (516) 817-6392 or email peanutdetailing@gmail.com.